Nice experiences on China Southern as a Elite Plus
From: FlyerTalk.com
Recently, I traveled extensively on China Southern domestically and internationally as a NW plat. Here are some highlights for my wonderful experiences on China Southern.
* If you are traveling out of their main operation bases, such as CAN, PEK, WUH, URC, Skyteam Elite and Elite Plus on board will be listed on SPIL, the Special Passenger Information List. Even if you sit in economy, during boarding or after taking off, FA will come to you, introduce herself and give you a welcome drink. There is a lot of personal attention during flight. I asked a FA once and she said the company asked them to treat ST E+ like VIP (some kind of high level governor).
* If your flight is longer than 6 hours, the seat next to you (ST E+) will be locked automatically if the flight is not sold out. So be sure to provide your FFP# in advance. I found this does not always work. However, there is no problem to ask check in agent to lock the seat next to you at the airport (assuming agent is CZ staff not from third party). And, I have no problem to get seat locked in domestic flights (<2 hr).
* If your aircraft is parked on remote bay, there are VIP shuttle dedicated for first/biz class passengers and ST elites in CAN/PEK/SZX and other operation bases.
I did read some bad comment for CZ from this forum. But my experience is much better than my expectation. I never got such personal attention on NW/CO/DL/KE/AF/KL if I sit in Y. If you are complaining CZ, please be patient. They are definitely improving!
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